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  • So...I'm not a camping kind of girl. I love my clean sheets and a hot shower, but what draws me to REI is more than a single outdoor activity...it's my life style! You can get everything you need for Yoga at REI: clothing, mats, props, et cetera...and all while preserving an inhabitable earth, with their earth-conscious and reusable items. I do also occasionally make it out for a hike on a beautiful day, and REI has you covered here and then some, with a variety of hiking shoes, protective gear, and even thermal clothing. Plus, if you want to deepen your knowledge about the outdoors/outdoor activities, they offer classes...some of them are free, while some of them have a small fee. Every purchase you make benefits you at the end of the year in the form of a revenue sharing dividend, provided you are a member. They even send you coupons for discounts just for being a member. The membership is helpful in other ways too...If you want to return an item without a receipt, they can look it up on your account and take care of it. There are many staff members throughout the store that will actively approach you for assistance, rather than waiting for someone to ask for help. When you consider the thoughtful manner in which they interact with customers, I find this customer service model to be quite superior to that of a typical retail store. Of course you can buy anything online these days, and REI has a great website, but you can't beat the experience you get when you touch and explore products with your eyes and hands before the purchase. So if you are planning to do almost any active activity, check REI for the gear you might need...as well as some you may not know that you need!! -2018 review #4-
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