First time patient at Ohana Eye Care. Called on a Thursday. Got in on a Monday. Very quick. My bet is if you want one of the evening hour appointments it'll take longer but that's the trade-off for the convenience. I don't think may optometrists are even open past 5pm. You need to adapt to their schedule. So this is a nice touch. Scheduled for a 2pm appointment. Arrived 10 minutes early to do the obligatory paperwork. Finished paperwork at 2pm and saw Dr. Kwok immediately after. Who knew a doc could keep an appointment time :) Again, nice touch and great customer/patient service. Exam was efficient and thorough. Dr. Kwok explained the issue (just a minor thing with my reading glasses) and why I was having some of the problems I was having... again nothing major but she took the time to explain the nuts and bolts of what was going on with my eyes. Didn't really need any regular prescription glasses but I expected to get the "full press" when I went back out to the waiting/eyeglass area. They weren't "salesy" AT ALL on selling me something I didn't really need. So this sealed the deal for me... Ohana Eye Care is my new optometrist! Thanks Dr. Kwok.