By far the worst customer service experience ever. Do Not Leave Any Belongings Behind!!!!
We pulled up to return the car, turned it in, went to the bathroom and realized my wallet was left behind in the car. The car was already sent to the "Car Wash" when we went back for it which was no longer than 7 mins. The wallet was STOLEN! An employee said, "it was probably one of the Cuban guys, they steal stuff from the cars all the time!"
Mark the Manager did nothing to help, handed us a paper and said fill a report online. No I'm sorry, No let me check it out, NOTHING!
Louis Vuitton Wallet worth $560 with 400 cash inside and all credit cards, etc. in it.
Yes my bad for leaving it behind but again wasn't more than 7 mins and it was STOLEN!