I would give this place more stars, but the reason why I am giving them only 3 stars is because I had called ahead of time to book a pedicure and a manicure (gel) and told them I had gel already on my hands that needed removal. They said they had an appointment available for a quick-y pedicure and my gel manicure plus removal. So I took it. The girl on the phone emphasized that the appointment had the additional time for gel and for the removal. When I got there, they started on my pedicure and gave me the colors for the gel. As i was asked what color I wanted I told them I wanted a French tip. They told me they could not give me the French tip because the appointment was not appointed to fit the necessary extra time. So I asked if they could just fix my one nail that was bothering me because it was broken. They then told me that they couldn't do that because the girl who was supposed to do my nails wasn't trained to do a French tip to fix my one nail.