Very disappointed!
After having a bad experience at the Westlake location we decided to give this location a try after they sent us a gift certificate. It was not any better,. TGI Fridays does not train their staff.
First we where shown a table a the bar when the place was almost empty. Are we being hidden away? We were given a table only after asking.
The server came write over and took our drink order and told us to try an item but did not explain it. Drinks arrived and orders taken.
We opted for a small salad as a side dish. It was a SMALL salad! The main meal came and service when down hill after that. The server or anyone else never picked up the salad dishes. Those dishes sat on our table during the whole meal. We never saw the server again until we asked for the bill. We were never offered refills or asked if we needed anything else.
The salmon and lobster dish was very small and not wroth the price. The sweet potato fries where also small and cold.
The other dish was a steak with what was supposed to be steak fries. Instead they where jo-jos and they were cold.
The host keep walking up and down the aisle with a dirty rag and never noticed used dishes still on the table. We also observed that other tables still had dishes on the tables after the guests have left.. The place was not busy at all.
When the server came over and we asked for the bill none of the dishes were removed. Only after we paid did the server start to remove dishes.
Sent a comment to TGI Fridays and did not receive a response. They don't care about training their staff or the customers. The food is so-so. There are too many other great restaurants to choose from than to bother with TGI Friday's again.
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