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| - I'm so disappointed with the service here. We made a reservation through Yelp for 8pm last night, and when we got there the hostess promptly seated us. However, the room they sat us in was extremely cold, and I'm a baby when it comes to cold, so my boyfriend went back to the hostess to ask if we could get another table. She told him we'd have to wait 10-15 minutes, which we were fine with, so we headed to the bar to sit and wait.
About 30 seconds later, the hostess came back and said she had another table for us. We thought this was awesome since we were expecting to have to wait. What we soon realized is that she just wanted to get us a table quick so she could have better tables for other guests. So she proceeds to walk us to our table... And sits us at literally the worst table in the entire restaurant. It's the kind of table that you wonder why they even bothered to put it there because the location is comically horrible.
To my direct right was the kitchen. I could literally see into the door. And every time a server went in or out all I could hear was the severe loudness of the kitchen.
About 5 feet behind me was the busser station. And if you're unfamiliar with a busser station, it's where the bussers put all the trash and dirty dishes after cleaning their tables.
I can't believe this is where you would seat people in general, let alone people who made a reservation! The pasta dishes are an average of $20 per plate, so there's no way I'm going to pay around $150 for a meal for two people when I can practically reach out and touch the kitchen garbage behind me! We ended up leaving and didn't even order food, and the hostess didn't even say anything to us when she saw us leaving. Talk about a terrible experience and some really bad customer service.
We will not be back.
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