Review update!
After a less than stellar experience the first time around, Charlotte the owner was very kind in sending me a note to apologize for my bad experience. She didn't argue with me, or try to buy me off with a gift card.
Having said that, I popped into this location again and gave it another shot. I had a much better experience. I stayed away from the milkshake, and went strictly with the frozen yogurt.
Mojo, you've won my trust back. Thank you again Charlotte!