I recently moved to the Durham region from Toronto proper and wanted to find a salon that I could make my own, near to where I now live. The cut and colour here was just OK. The booking process left a sour taste in my mouth (I sent an email and when I didn't get a response, I sent another and followed up with a call, and then was given attitude about it in person after I had paid my bill). Upon arrival they were very nice but then the other staff treated me as if I had never been in a salon before, made me feel very awkward and uncomfortable, giving me strange looks and sideways glances. I'm not sure why it was such a bother me being there (so sorry to have booked an appointment on perhaps one of your 'off' days!). Conversation was fine during both colour and cut. Bottom line, I'm back searching for a decent salon with nice, open people, oh, and who are a bit trendier with cuts.