We have been coming to this Zipps for awhile now and never have had an issue. Tonight that all changed. The food was awful. The nachos were soggy. Normally with nachos the chips have a bite to them. Tonight the chips were so soggy you had to eat them with a fork. A manager after hearing and seeing how the nachos were asked if they went cooked enough?!? What? Not cooked enough I could not imagine if they were cooked any more. My kids ordered the pizza and quesadilla. The pizza was hard and the quesadilla was extremely greasy (see picture). Thinking next time we are feeling Zipps we will just go to Goldie's instead.