First impressions are everything! The very first phone call with Heather I knew this was the right place to get micro blading. She is sincere, kind, informative and efficient. I was offered a meeting with Sylvia before the treatment and all concerns and questions were answered. Sylvia has a very comfortable presence about her. Again kind and informative. This was the woman with a blade and ink on my face! I trusted her:-) 4 days since treatment and I love my new brows! This is not the cheapest (nor the most expensive) but my new brows are worth every penny.