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| - Amazing! I wish I could give this company more than five stars because I would. Early in the morning I awoke freezing and noticed that my heater was no longer working. I have two little girls, with one being a newborn, so having a freezing house was completely unacceptable. From word of mouth and after reviewing the company's website, I decided to give them a call. From the very first moment I was being treated like family. I spoke with Amanda on the phone and explained to her my situation without heat in my home and a newborn baby. She gave me personalized service and explained that they were a family operated and own business. She made me feel, as a mom herself, that she understood my need to get my heat back on quickly. An appointment with one of their technicians was quickly arranged. I received a call thirty minutes before my appointment time by a technician named Dean and he informed me that he was the tech from legacy air and that he would be arriving within thirty minutes. Dean arrived on time with a very friendly, polite personality, a clean uniform, clearly marked work van and professional appearance. This not only made him easy to identify as the technician for Legacy but made me feel comfortable as a mom home with her kids. My heating problem was quickly diagnosed and repaired within an hour. With Legacy Air, they provided an amazing service in a timely manner all awhile giving an affordable price. I could go on and on as I have nothing but positive things to say about this company. Thank you Amanda, Carissa, Dean, and Dave for taking such good care of me today. Legacy Air you are the best!
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