I've been to Scrubtastic a couple of times throughout the past few years. The place is clean, but not organized. The staff is pretty much useless. I only come here because it's a mile away from my house. The prices are also pretty up there.
I needed some new scrubs for work and I figured I'd stop by since it's just around the corner. I found some scrubs that I liked, but didn't realize they were double the price of the other pair that I found. I thought they were the same since they were of the same brand. Anyway, I asked the employee (white male with glasses) for help finding the cheaper pant in the color I was looking for. He told me to look for it myself. I attempted to look, but the disorganized piles were just too much to sift through. I then came back to him to ask if there was a cheaper brand that he knew of that had the same color I was looking for. His lazy response was that he didn't know. He didn't even attempt to look or make suggestions. That's when I got frustrated and raised my voice. He then pointed me to the direction of the scrubs on sale in the very back of the store. I ended up finding what I needed after having to raise my voice. When I went to go pay, they didn't discount any of the scrubs that were marked $10.
If I didn't say anything, I would've ended up paying $84 instead of $56. The customer service totally ruined my experience. I think next time I'll just make the drive to Scrubs & Beyond or some other place because that was so unprofessional. You don't tell your customers to look for themselves and don't even try to help.