Not sure what all the bad reviews are about.
GF and I came in here simply to look at the available animals with no intention to buy anything. We were there for over 30 minutes and saw every inch of the customer areas. It is an interesting lay out. The rows are a bit narrow, but manageable.
the people working there were personable, informative and engaging.
The selection was pretty interesting, including Prairie Dogs and lots of reptiles.
The prices seemed reasonable, considering the unique nature of some of the creatures.
It's a pet store folks, what do you really expect it to look/smell/feel like??