I ordered my Pizza and wings and I wanted my wings extra extra crispy. Well I picked up my order on my way home and when I arrived home my wings were not extra crispy and there was No ranch. I called to let the manager know this and I mentioned there was no ranch and he said they have a new cook and he forgot to put it in there and the he can take a dollar off my next order or I can come and pick it up. I let him know that I didn't live in the area and we picked it up on the way home. He said he can have someone deliver it but he would have to charge me three dollars. You can imagine my surprise when I just spent $30 with them and they want to charge me three more. I told him why should I have to pay for the cooks mistake and he should take the money Out of the cooks pay. Needless to say I will Never order from them again..my wings were under cooked and not cooked as I requested and the Pizza is salty. If this is Chicago style them I'm good with not having it in my life anymore. Please be cautious when ordering from this place because their mistakes will cost you.