Took 2 hours. Got a smog and oil change . They forgot the smog test.. on top of that Internet was down. That whole hour while I was gone , they could've done the smog and realized the Internet was down. I asked the guy that wrote down a list of crap that was wrong with my car to re-set the maintenance required light that is flashing because I need a oil change, they forgot to re-set it. Oh well, I am sure I can Google how to re-set it. Two stars for the guy at the reception desk he was nice and kept apologizing.