I came here again expecting the same experience I had before. However, service was super slow this time and tables were dirty when we walked in. When ordering I told them multiple times to not put certain things in my pho, which they acknlowledged. However, when the food came it was made incorrectly! I asked them nicely if they could re-make it or kindly cancel that bowl from our order. They insisted they could fix it...when the bowl came back 10 min later it looked like they had just scooped out the items that I had asked them not to put in when they could have simply made a new bowl for me. I barely ate my food because I could still taste the cilantro and other things that had been soaking in the soup. I would not have gotten mad had they simply just made a new bowl after admitting they screwed up. Restaurants should not be so stingy when it was their fault in the 1st place. I will never be coming back here due to unprofessionalism and lack of customer service!