Groupon users be aware! I called 5 days before my Groupon expiration date and Race Day Mobile Detailing refused to book me stating they had no capacity before the expiration date, even though if you checked the online reservation system in their website, the system listed several available times before the expiration date.
I contacted Groupon and their response was:
"if their calendar is booked through expiration, we ask that our merchants accept your Groupon for the full promotional value and schedule your appointment for a date that falls after the deal's expiration--as long as you book by the expiration date. And some merchants offer a waiting list, so that could be an option as well."
This was exactly what I asked them to do, and they didn't want to do it.
This company showed no willingness to find a solution, and blamed me on top of things!. They clearly not care about new customers nor about honoring Groupon practices, so I am taking my business elsewhere.
Update
I just read the reponse from the business. I won't get into a useless "he said, she said" battle. I just want to clarify that I don't have a son, not a son in law, not even a nephew.