I was in their showroom yesteray and not one person said hello then I heard a woman yelling at a coworker about how she was to busy and no she could not do what they were asking her to do. I was in the showroom for 15 minutes there was one other customer there speaking with a representative but there were two other employees neither of which even asked if they could help or said hello during time. After I left without anyone even acknowledging I was there I called and reached the woman that had benn yelling at her coworker when I told her I was very dissapointed about my visit she told me that they were all family (i guess its ok to yell at your family when you have customers in your showroom? I think not I think it makes it even more appalling). When I told her about my visit she simply said "Are you done?" I said yes thank you and I hope in todays economy that you have so much business you can afford to be rude to your customers not even knowing if they are a $100 job or $100,000 remodel. RUDE RUDE RUDE!!!!