I went here this morning and the service by one guy(youngish black guy working the order window) was absolutely terrible. He took my order so rudely and I had ordered an iced vanilla latte. I got to the pick up window and they gave me a hot drink so I asked him if I could have it iced and he was very nice and let me know that they didn't make iced lattes so I asked if there was a way I could just have an iced coffee then since the guy I ordered from didn't tell me there was no iced lattes. As the nice guy went back to get me an iced coffee I hear the first guy in the back talking so much crap about me saying how he read my order back(which he didn't) and that I ordered a hot coffee and that I was a liar and he was right and I was wrong. Which I get it I work in customer service and we're always annoyed by customers but he's literally saying this all two feet away from me. Thankfully the guy made my coffee fast and was very apologetic about the mix up other wise I would have gone right in there and talked to the manger. 100% not going back here.