I have to start of by saying I am a fanatic about my hair. I'm usually never satisfied with the color/cut. I can always find the color to be off, overlapped, brassy. I took a chance and tried Michael. I am amazed and I NEVER say that. He is a color genius. I walked in so nervous I was ready to vomit. I explained my color was too off but I'm not sure what was wrong. He did base, color and lowlights. I haven't been this happy with my hair in 10 yrs. If you can get in with him you will not regret it. I will never go anywhere else.