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  • Initially came to the Wynn for the buffet with my family. It's Christmas Day so we expected a long wait but not as long as it was. On our way out to the parking garage we saw this restaurant and decided to give it a try. Upon speaking to the hostess for a wait time she left my question unanswered and continued to speak to her coworker. Then looked back and stated how many? She then seated us with no menu. And didn't say another word. After 15-20 minutes the server came by and said there's a change of menu and handed us all a "happy hour menu". On Christmas Day with my family at the Wynn? The last thing we wanted was happy hour bar food. Thanks but no thanks. However, since we were seated and we didn't want to ruin the cheerful vibe so we stayed for another 15 minutes. The server failed to serve us or even have the courtesy to take our drink order?! We've been to the Wynn several times! I was shocked at the service!!!! It was so disappointing that I actually took the time to write out my full experience. Off to Ceaser Palace we go for some 5 star Yelp service! Best restaurants, best service, best quality and never fails my family. Like most bad experience the generous 1 star usually would be a 0 star if it was accepted.
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