This review is tough for me to write.
I loved Eddy's for awhile there.
I recently took my bike in to get new tires. They did a great job with replacing them and did the work while I waited.
After the tires were finished, the Nice Boy taking care of me recommended that I replace my rear derailleur because it had a crack in it and would soon be worthless. I went along with that and he said it may take 2 weeks for repairs to be completed. I was cool with that.
After a week, I was itching to ride so I called in to check on the status. Nice Boy said it wasn't finished yet. 2 hours later, Nice Boy called back and my bike was miraculously finished. I was really, really excited and happy.
I went in immediately to pick up my bike. Nice Boy said they bumped me to the top of the list (and they usually do this for anyone that calls to inquire) because I seemed eager to ride. Nice Boy also said they LIKE when you call. (I felt bad for calling and bugging them.)
Next morning, I took my bike for a spin. Or rather, TRIED to take my bike for a spin. The rear wheel was not put back on properly. At all. I had no tools to fix this problem, as I was riding around Lakeview Cemetery with a friend. Friend tried to fix bikey for me (since he's a guy and that's his job) but no dice. It was pretty much broken. And I was pretty much pissed.
So then, because I'm super avoidant (and afraid I will bite Nice Boy's head off) and because I just can't deal with fixing this old bike again and spending MORE money on it.... I just went out and bought a new bike. But not at Eddy's. I'm not that rich.
Anyway, yeah. Eddy's has some sweet bikes and a full service shop. Just make sure that you can actually RIDE your bike before you leave the store. I was a dumbass and just assumed that it would have been put back together correctly (after paying nearly $100 altogether). Silly me.