This Macy's is hit and miss. Sometimes I find great deals and items I want, where others I leave empty handed. Previously, I've bought some awesome boots from here and my husband found some great shirts. My most recent shopping trip left me empty handed. I specifically came here for some earrings I saw online but wanted to see in person. Unfortunately, they didn't have any in stock. I kept looking but nada. I then browsed the shoe section... nothing caught my eye. After a while, I gave up.
Every sales person I came across greeted me and asked if I needed help. So friendliness and attentiveness is in abundance here. Unfortunately, if you aren't making a large purchase, they don't seem as interested and quickly move on to the next potential customer.
Overall, I like Macy's but I'll probably do online shopping from now on.