Full points for The Sugar Bay for it's cozy and soothing atmosphere but from a food and service perspective, they leave a lot to be desired.
We came here on a Friday night after dinner and there was only one other table occupied. The fact we came from a nearby bar type restaurant blasting music with loud chatter, to this place was such a drastic and pleasant change.
Anyways, there was hangul outside so I did think it was a Korean place but don't be fooled as this is a Taiwanese dessert place. They're really going for that sailor/at sea concept here. And I just have to say the plates/bowls and everything was just so bizarre.
I went with the mango sago and while it wasn't bad, it wasn't anything special. But they did use real pomelo, mango, and coconut so, that's a plus.
Service could have a been more polished. Waitresses showed just overall inexperience in terms of lack of knowledge for some things. Like who ordered what, and what was actually being served. There was confusion when one of my friends got something called an ice mountain with ice cream. And it ended up being the exact same thing I ordered, but just with ice cream. So what happened was the first thing served was the mango sago (with ice cream) and I thought it was mine because it's mango sago.. and then another one was served and we were all confused and no one knew what was going on. Turns out that was suppose to be the mango sago. Maybe it's just our fault but they were nice enough to give a scoop of ice cream for my friend's order. It's not a big deal overall.
But if you're looking for something in the area for something that's different, maybe you can come here.