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  • After my original rooftop A/C unit worked hard for a full 21 years I decided that it was time to let her retire. After calling 6-7 other A/C companies it turned out that ACLV was the only one that would come out to give me an estimate and not charge me for it. Only one other company would come out, and they wanted to charge me for the estimate. One company that only accepts cash turned out to be the highest estimate Everyone else was more than happy to quote prices over the phone but wouldn't come out to give an estimate. Will from ACLV showed up for the estimate as scheduled. Early even. I can't tell you how much that means to me. I absolutely HATE being kept waiting especially when I am spending this amount of money. After taking some measurements and checking my old unit and the size of my air returns we sat down to take a look at the pricing. Everything was all laid out by manufacturer and SEER ratings with the complete installed prices. Yes, I said it. The complete installed prices. My old unit qualified for a rebate from the utility company if I upgraded to a higher SEER unit from the base 13 SEER unit. Will even explained to me that it really only made sense to upgrade to the higher priced unit if I was staying in the home. Not to bother with the increased price if I was going to be selling within the next 5 years. Honesty? An A/C company? Color me confused..... I am staying in the house for the foreseeable future so I opted for the higher priced higher SEER unit. A Trane. ACLV is taking care of my rebate. I have to do nothing but appreciate the reduction in price. No rebate to wait for. It is taken care of. ACLV was the least expensive of all the companies I contacted. They were also the only ones willing to give an in person estimate without charging. Basically, no surprises. Straight forward. Paid exactly what I was quoted. No hard/up selling. Just a good experience.
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