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  • Jimmy Johns is a classic textbook case of how to take a 5-star business down the toilet to an average of 1-stars, which almost all of the recent reviews are (and not only for this location. If you read reviews for the other local Jimmy Johns locations they have a ridiculous number of 1-star reviews and most seem to be about the "freaky SLOW service". After ordering from them a few times it is incredibly easy to get burnt out on their extremely limited menu. Sure they have 25 "choices" but when it comes down to it they are mostly variations on the same thing with different names. And many of them are nothing more than a sandwich that I could slap together myself in my own kitchen. But the #1 reason they slid to last place is their freaky SLOW service. Frankly one thing that will set me off about any business is when they make something their primary advertising slogan and then miserably fail to deliver on it (pun intended). We've had a different delivery driver each time we ordered. Only one of them could be considered "fast". The most recent guy was a piece of work. We waited for almost an hour (we live 3 minutes away). The driver passed the house twice before finally stopping on the third pass, then declared that he "doesn't like driving at night," is "half-blind anyway," and couldn't see the address numbers because of the glare from the street lights. I AM NOT MAKING THIS UP!!! How in the world would any business hire a driver who doesn't like driving at night?!?!? I also think their delivery charges suck. If you order a basic sandwich at $3.59 it will cost you another 49% of that price to have it delivered ($1.75 for delivery). But if you order TWO of the same sandwiches the delivery charge is $2.99, or 56% of your total. Why does it cost you more than TWICE as much for them to deliver two sandwiches at the same time to the same location? This is an absolute rip-off and I refuse to ever order from them again. I started to feel bad about this point in writing this review and wondered if I was being too harsh. Maybe it was just me? So before posting it I took some time to read the reviews of ALL of the Jimmy Johns in the area. WHOA! They are all mostly 1 or 2 star. Seriously? And there isn't even ONE single comment from management or ownership indicating that they even care that they are running maybe the worst-rated fast food chain in America? Note to Jimmy Johns ... you better get your act together or your store will be just one more vacant storefront in an already dead mall.
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