I like free tan week and a few other discounts they offer, especially since they are a bit pricey. I usually am not a huge fan of the people at the front desk. A little pushy and not very friendly BUT I recently was helped by ADAM and he was great. He is the reason I am giving more stars. He was very welcoming and friendly and I cannot say how much I appreciate a polite and nice person. Good customer service goes a long way with me! Thanks Adam!