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  • Well, at least I agree that they were friendly! Unfortunately that was the only pleasant aspect of my visit. They told me my tires had been rotated incorrectly by the previous Meineke so the basic oil change option I selected suddenly turned into an upgraded preferred oil change I had to pay for so they could rotate my tires back. I asked why the previous Meineke would rotate my tires incorrectly, and they told me probably for money. The receptionist was telling me I could go back and have them correct it or I could upgrade and get my fluids topped off as well. I asked her, "I thought the basic already came with that," and pointed to this on the placemat that was on the front desk, which stated it did. She replied, "oh. Well, that's old." I ended up upgrading. I also had a headlight out so of course, they had to run an electrical diagnostic to figure out what the problem was before they could just fix my headlight. That was another $50. I think the worst part of this though was leaving withy car sounding worse than when I brought it in. I was told by the previous Meineke that I needed my brakes done bad. Then I was told by this Meineke that this wasn't the issue. I had a power steering leak and I needed a whole new rack and pinion, which costs about $500, twice the costs of breaks. I asked them about fixing the breaks and they said the rack and pinion is dire and should be fixed first, and I could call them to have it ordered then fixed. Three hours later I was finally able to leave. So I drove around for a week with my car making horrible, scary, awful sounding squeaks and grinding noises till I finally took it to another mechanic I found on here who had great reviews. He fixed the breaks and told me the real problem, which unfortunately my car really does need some work, but it wasn't a rack and pinion. And now when I drive it, it's not making horrible grinding noises anymore! This Meineke told me they are all individually owned, and I had a similar experience with the previous Meineke, where they squeezed money out of me where they could. I'm beginning to think they are all crooks hiding behind a name you think you can trust.
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