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About: http://data.yelp.com/Review/id/-od9vWS8W6oHatGptB8MhA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-02-23 00:00:00 (xsd:dateTime)
itemReviewed	Red Robin Gourmet Burgers
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Where to start...well let's just say we will never come back to red robin. we went at around 230 in the afternoon and didn't leave Red Robin till after 4. we were told the wait would be about 15 20 minutes which turned into 30, fine I understand that some places get busy not a big deal. We sat down we were greeted by Irene she seemed very sweet. She took our drink order and we also put in the kids meals right away too. my sister was visiting out of town so it was me, my mom, my sister and her daughter and my son. we also ordered chips and salsa. we got our drinks right away but couldn't get our appetizer for at least 15 minutes and the kids meals never arrived. I asked her what was going on she said she didn't know all that she knew was that the kitchen was backed up. so no explanation as we just sat there and continue to wait. no manager ever came to apologize or ask us if we were okay, we also watched three different tables walk out. our food finally got there after 40 minutes but it was just me my sister and my mom's food, still no kids meals!!! we said that this was unacceptable and we asked to have our kids meals and why they were not there. a girl came by and said to Irene it was never put in, the kitchen had no ticket for it. finally the other girl ran back to the kitchen and got our kids meals after another 10 minutes. we still were missing one of the sides with the kids meals and it also never came. all of our food was cold it was awful but we still ate it because we were so hungry and had waited so long. finally we got the bill because we just wanted to get out of there and nothing had been discounted or taken off for all that we had been put through. so I asked for the kids meals to be removed, which they did and it took 12 dollars off of our bill. not to mention that the place was pretty dirty and it seemed like nobody really cared. We also watched one of the male servers walk by and wipe his nose with his hand like he had a cold, at that point I put my burger down and was done eating. I am a former server myself I have done this my whole life and never have I been the type to complain but this was the worst thing that we have ever seen in a restaurant and the lack of people to care. usually a manager comes over and tries to reassure the table or will give you some type of comp or let you know that they care and this did not even happen. never have we been so disappointed. I don't recommend this restaurant to anyone. the staff was awful the food was awful and the place is dirty.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Nikki

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