I was there on Nov.21 at 7:30pm to get a late take out dinner. I stood at the counter for 9 minutes waiting for someone to at least take my order! It took them another 10 minutes for them to get my order together! The restaurant was not busy, there were employees standing around doing NOTHING! I did not get to complain verbaly to them as I was ignored other than when they took my order and gave me my food. Worst Wendy's experience ever!