This is my third stay at this property. Each time gets better with the staff remembering who you are and being amazingly friendly and helpful. Tony, at the front desk, took care of a rate issue for me with no problem and was extremely professional and willing to work with me. The two lounge attendants are first class. Adrian in the mornings is always in a good mood, helpful giving suggestions on things to do around the area and just makes it a pleasant start to the morning. Terry in the evenings is equally as professional, always willing to go the extra mile to make sure you are happy and just creates an overall good experience. I spent 32 straight nights in this property this year and have already booked another month's stay for next year. The hotel itself is in great condition, close to a ton of stuff, has a good pool and fitness center. For someone who spends over 200 nights per year in a hotel, it takes a lot for me to write a review, either positive or negative. However, the Renaissance staff and property deserves some positive recognition.