For being your neighborhood Ace Store, they don't stock what the majority of the houses in the neighborhood would require. It's like a cookie cutter store not adjusted for the area they are in. The staff is hard to review since they come & go. The last time I was there, I had to hunt down someone to get help. (Not the norm) that person was not knowledgeable enough to answer questions and was willing to let me leave. Luckily another staff member on the way out was able to answer my questions and confirm they did not carry the parts. ( what the houses in the neighborhood use ). They lose out on a lot of business and loyal customers by just being a cookie cutter store. :(