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  • WORST DEALERSHIP in Las Vegas!!! Trust me, this visit has been the most unpleasant experience!! The sales lady did not know anything! Every time I asked her a question she would get up and leave and ask another person and get back to me with a vague answer, EVERY question I had!! It was the weirdest thing! Seemed like that was her first day and never sold a car in her life. I'm trying to buy out my lease and already decided I am def going to get my car. After finally getting some numbers on paper another man comes out and talks to me, trying to sell additional warranty and packages, this guy was even worse. He treated me like I was an inconvenience to him because I was inquiring about a lower interest rate (I have excellent credit so why wouldn't I deserve the best rate possible) he was not selling with integrity and only wanted to get a higher commission, didn't even mention me certifying the car which was another option, he made it seem like the only option was what he suggests. Then all of a sudden they all leave the desk with out a word, and leave us sitting there for a while wondering what was going on. I can see him at the next cubicle and actual hear him talking to another associate about us!! Don't they want a sale? Worst customer service I have ever seen. There was much more but this was the gist of it. In the end we left and went to HENDERSON Audi, I mean wow! What a difference! They are so warm and friendly there and HONEST unlike Audi of Las Vegas. I bought my car there the same day no hassle and las Vegas Audi lost yet another costumer because of their lack of costumer service. If u are reading this, trust me, it's worth a lil drive to Henderson location, it's so much more better in every single way.
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