| rev:text
| - Let me start from the beginning. I went there with my family to celebrate CNY last Sunday. We all ordered from the Winterlicious menu. While the hostess was great, it was not enough to offset my horrible experience overall. I can't speak on behalf of my family, but I think they'd say that in general the food is mediocre and overpriced.
I'll tell you why I gave it 1 star - I GOT FOOD POISONING! I ordered the Korean Chicken Skewers as an appetizer, the rice cakes as the main, and the Lychee dessert. Dinner was at 7:15pm... ended around 9pm or so. I went home, did my usual thing, and promptly went to bed.
2:30am - I wake up with severe stomach cramps and the urge to go. I didn't end up having any diarrhea, but threw up at least 4-5 times in my bathtub, and sink. I noticed that I was throwing up food that hadn't been digested yet. I saw that there was undigested chicken, and a closer look revealed that piece was actually completely RAW, and another piece that was also quite raw despite having grill marks on it... I felt a lot better after throwing up, but still had stomach cramps. My husband (bless his soul) and my toddler had to accompany me to the ER to be safe. **PICTURES ARE UPLOADED**
Now you might wonder/ask why would I eat raw chicken? Shouldn't I be able to tell that the chicken is raw? When the chicken arrived, it was covered in red sauce, and the chicken appeared to be grilled. Unfortunately, I think the grill marks clouded my judgment.
After the incident, I notified Public Health and also told the staff at the restaurant that I had done so and that they will likely be inspected shortly. I received a call back from the Senior Manager at R&D, apologizing for the incident. She said she would 'speak with senior management' to see what they can do. The health inspector also called me to say that the place was in impeccable shape, and that all the temperatures were in the right range, etc. etc.... well, it could be that I HAD TOLD THEM THE HEALTH INSPECTOR WAS COMING SO THAT THEY HAD TIME TO GET THEIR CRAP TOGETHER. Public Health has actually had more follow-up than the restaurant.
I'm disappointed with the way this was handled. Although no one else in my family got sick, and maybe that it was a 'freak accident' that out of all the chicken skewers they made that night, they missed one... NO ONE should have double check to see if their food is thoroughly cooked, especially from an establishment that's linked with O&B.
I certainly won't be coming back, nor will my family or friends.
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