We have been boarding our dogs with The Golden Bone since 2009! We just couldn't be happier with the services they provide. They have accommodated various needs our dogs have had, in the past including special diets, or medications, or even exercise restrictions. They even encouraged us to start boarding our two dogs together, after observing their behaviors when boarded separately. They have been really helpful when we've had to make last minute boarding plans, especially when my father very suddenly passed away just 3 days before Christmas in 2012. The Golden Bone staff made room for my dogs despite what must have been a full house that holiday season, and took them in even though we didn't know how long we'd be gone. My dogs were there for 3 weeks, and I never once had to worry about their care or well being, allowing me to focus entirely on helping my mother and grieving with my family. I Love that they know who I am when I call, and remember my dogs by their names (hopefully b/c they are good guests and not naughty ones!!! :] ) Overall our experiences have been spectacular and I know we will be booking with The Golden Bone for years to come!