So far, they have been very easy to work with and the price is right! I don't feel any pressure to make our wedding or floral arrangements any "bigger" or "better" than I had originally intended. The showroom is small and not very fancy, which I sure helps them keep the costs down. I know several people that have used Lighthouse Flower Shop and have been very happy with the results. I have booked Lighthouse for my November wedding and I have confidence that they will do a great job!