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  • If I could base my review on the Sandwich alone this place would be a 5/5.... it is a delicious sandwich however.... 1. Staff - "Surly" is the best way to describe everyone who works there. I've been there 3 times now and have never seen anyone on staff crack so much as a smile. They don't seem to be able to acknowledge you verbally. They just stare at you blankly until you become uncomfortable enough to blurt out your order. You then step to the left "Soup Nazi Style". Following your sub along adding toppings as you go. 2. Restaurant layout - You order at the back of the restaurant right by doors that lead to the restrooms. When patrons have to use the restroom they have to work their way back through the order line to get to the bathroom. Just a horrible design. 3. Bread (2 choices white and whole wheat) Toppings - Not as many to choose from as Subway but they have everything I like. Lettuce, Tomato, Pickles, Hot Peppers Onions, Olives etc. 4. Speed - The most they can fit behind the counter seems to be three "Surly's" at a time If you get there between Noon and 1:00pm be prepared to wait. Straight up, the Surly's don't move that fast. I try and go after 1:00pm as the line up is considerably smaller. 5. Cash only - Boooooooooooo.... you only find this out after you've ordered. There are signs in front of the toppings. I'm guessing this place was set up on a shoestring - It looks like their cash register is an iPad, so I guess an Interac Machine was just too much to ask. Okay... now here's the thing. I keep returning.... Like 3 times in 2 weeks... I deal with the "Surly's", the poor restaurant design, and the fact I have to hit a bank machine specifically to get lunch. Why???? They make one hell of a sub. It is seriously delicious. It all just comes together... the bread is great, the toppings fresh and lots of em and the Bacon... mmmmmm BACON. They could b 5/5 even if they fixed a couple of the above points... Still, I highly recommend to my friends who are not "princesses" or easily offended.
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