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| - Most services around town exhibit extremely good service. However, I guess there's always one here and there that stands out negatively. Here's my experience with one of those providers.
On May 17th, 2014, I was extremely ill and went to a UMC Quick Care on Marks Street in Henderson. I thought I had food poisoning because two days before during work hours I began vomiting and became weak almost immediately. I went home and for the next 12 hours stayed nauseated and continued to vomit intermittently. I wasn't sure what was wrong with me; I'm usually never sick. I couldn't keep food down and lost all body strength. Because I just began a new job, I had no medical insurance so I went to UMC, paid a $50 initial fee to see a doctor. The doctor ordered an x-ray to make sure I didn't have pneumonia, and thank God, that result was negative. The doctor's diagnosis was acute bronchitis. I thought for sure the doctor would give me a prescription for Azithromycin (Z-Pak) or some antibiotic, but she didn't. Instead, she recommended Tylenol. Returning to the clinic the following day to request an antibiotic, I was told to just allow the bronchitis to dissipate on its own over the next few weeks. The doctor's rationale was that I could become immune to antibiotics. I left the clinic as weak and nauseated as the day before. And, because I had just started a new job, I HAD to return to work the following day feeling weak and physically off balance; worrying if I'll become even weaker and contract pneumonia. Even today, a month later, I'm still not feeling completely well. I don't feel like myself; I don't think it's out of my system yet.
So what's UMC Quick Care's point? Obviously, it's okay to bill me other charges (in addition to the $50 fee) to see a doctor only to be told to take a Tylenol? When you go to UMC Quick Care, it's because you're feeling really sick; you anticipate seeing a doctor and obtaining medication to help you get well.
Had I known this will probably cost me in excess of $200 only to be told to take a Tylenol, I could have saved the money, gone over to Walgreen's and have the pharmacist recommend Tylenol. That certainly would have helped me to heal sooner, I'm sure.
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