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  • I've had 3 animals altered at this clinic and will not be going back. The only thing decent about this clinic is their prices. Just because your prices are "low" doesn't mean you get to lack in customer service. I understand they are trying to get in a high volume of animals a day but that doesn't mean you should lack compassion because you are tired and over worked, you've chosen to run your clinic this way. "Dr.Archuletta" is a very rude woman. Grabbing my cat roughly out of her carrier and tossing her blanket on the floor...is that necessary? You couldn't place it on the table? Trying to talk to her about my cat having a broken tail bone but her tail does work, she didn't even bother to acknowledge I was talking to her or even look at me. Then proceeds to tell me the training collar I have on my dog is inappropriate, again not ever looking at me but rather just ranting as she's taking it off my dog and tosses is on the floor. Excuse me? No one asked you your opinion about my dogs training collar. That's what my dog trainer is for. Why don't you stick to what you know rather than spewing out nonsense on a subject you are clearly not educated on. I used to refer this clinic, but no longer will. I have my own small business and understand the importance of customers service. I was looking to save a couple bucks but in the end it wasn't worth it. I will only be going to my REAL vet from now on. There I know that she actually likes her job and cares about me and my animals. That, I'm willing to pay for!
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