We've used Cool Blew several times throughout the duration of our home warranty contract. They are always prompt, professional, caring; they go above their call of duty. Our AC has been out for 10 days (to the fault of our home warranty). Knowing that we had three little ones at home including a newborn, Cool blew brought out a temporary unit, at no cost to us. They recognized that someone dropped the ball (not them), and we were suffering at the mercy of our home warranty company. Thank you Cool Blew!