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  • Sandwiches are great. Customer Services and everything else was extremely poor. I stood in front of an ordering register for nearly five minutes while the girl taking orders was learning from another employee. I understand this location is new, however a simple greeting, like hello, would have been far better customer services than being completely ignored. What seemed like the mangers/owners in suit seemed to be very rude to staff. The two men looked over everyone while leaning against counters. They barked orders at staff, "All these orders are coming through without names." I know I would not be excited to work here. Customers pay attention to these things. Poor employee training reflects this terrible training method. There are flyers all over the counters with 'free sandwich email list promos'. I work nearby so I set up this email subscription and received the coupon for a free sandwich. I was told by a manager this coupon did not apply at this location. I did not question this and paid for my order. I do not understand why there would be promos in the store that did not apply at the store?! I only had the idea to sign up for the promo after seeing this offer IN THE STORE. Sandwich took far longer than expected and most of the employees looked very lost and ill trained. This is to be expected with a new business attempting to work out the kinks. I will be taking my business else ware.
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