My friend says I should feel bad for the people running this place. There's no other reason they would be so absolutely rude. Let me take that back, very nice lady was helping us for a bit with regards to buying cigarettes first, and then in the humidor.
Bad 1: when we were buying cigarettes, and we're going to enter the humidor she made my friend give her back the pack.
Bad 2: once in the humidor (maybe 5-10 minutes) - we were debating between a pack of individual cigarillos - husband comes in. Now, this guys was eating in the back of the store. He tells us that not only are we taking up his wife's time from dinner (the place closes at 8PM and this happened at 7:50PM - why have dinner before closing I don't know...), but we are also not allowed to touch anything. Well bloody f, how do I feel or smell the cigar if I can't toxic anything. For the record, I was only focusing sealed products. This guy's attitude gave me the vibe of "you're not spending enough money" to justify my time. Wife tried to calm him down before my friend politely noted that we are paying customers and he should take that into account.
Bad 3: my friend tried to to for cigarettes by credit card. Couldn't do so because not enough $. I could because I was buying 2 cigars...what a joke.
I am never coming back here and I say that as someone who has given this place several chances. If rather pay 1$ more at Casa Del Habana downtown and get an espresso and some pleasant conversation.