You would think it was opening day and no one had been trained. The 'chef' or guy in charge was loudly reprimanding every employee while they all were screwing something different up. And it wasn't busy. I witnessed them make an order wrong twice, spill things, and forget items in an order. A disorganized mess, and the food is no saving grace either. The descriptions sound great but end up being just ok. Lobster bisque tasted frozen and lacked any discernible trace of lobster. Sandwiches honestly were reminiscent of subway with worse bread and less filling. Thumbs down the entire way around.