The worst manager and worst set of ridiculous rules on 30 years of renting cars. They wanted my employment, insurance carrier, deductible, 2 phone numbers and had the nerve to threaten to pull a credit score. The manager a Theresa, who refused to giver her full name fort letter to corporate acted like she was doing me ( and a few other customers) a favor renting us a car. She actually had the nerve to threaten to refuse renting me a car. Pathetic all around experience. Not to mention the car they call full sized on the web is NOT what you get.