Carlos has been cutting my boys' hair for many years. He is so professional and polite and kind. Before I found him, I'd had some negative experiences in other barber shops. At some there was bad language, at others something inappropriate was on the tv. Each time we come, Carlos makes sure that the tv is tuned to something age appropriate and he also is aware of the conversations and ensures that respectful dialog is happening. Carlos gets to know his customers and never fails to build them up with his positive words. Oh. And he gives a most excellent haircut. My boys are always happy and look so great after a visit to Norman's Cuttin' Edge Barber Shop.