A friend and I have been dying to try this place because everyone is always talking about how great the food is. So we decided to give it a try last night. When we walking in the décor was arty and cute, and it was actually pretty packed in there which was excited because that's normally a good sign on a Wednesday night.
There was a sign that said "see hostess for seating" with an arrow not really pointing to anything just into the large dining room. So we walked up to what looks like the hostess/cashier station and I asked "Are you the hostess" and the reply I received from a younger girl about my age was "I guess I can be". And this is where the TERRIBLE service had just begun.
We sat and waited for at least 10 minutes before a women can and asked what we wanted to drink. A man returned with them and told us he was our server. His name was David and was one of the most unpleasant servers I have encountered so far. He had the most put out attitude towards us, for example when he took our appetizer plate out of the way he took some silver wear with him, he said "I'll bring some back." In a tone as if we were stupid to think he wasn't. When he brings new silver wear he TOSSED it onto the table and said "Here" And walked away. Every time he came to our table which wasn't not that often we would just cringe. When it came time to get the check he asked if we wanted it split we said yes, he walked away quickly not even asking how we wanted it split and came back and put the check onto the table stating " I don't know how you want it split, figure it out and I'll do it.". After that we just wanted to get out of there, we gave him $9 in cash to put towards the bill and the rest on the card and we clearly said to him to do it this way. He returns puts the check down and goes "Well I put $7 in cash and kept the $2 and put the rest on the card, I thought that's what you said I could do" as if he was scared we weren't going to tip him or something and he NEEDED to take that $2. I was shocked as a past server I would never bold face take money off the top like that. I told him no that was not correct and signed my receipt and gave him his REAL tip that was going to be on the card not his $2 in cash that he felt the need to keep. And we were out of there.
Now other than the service the food was fantastic. The hummus appetizer was amazing and we both had the gyros and they were amazing as well. I will most likely not ever return to this Pita Jungle location because the service which is a shame because the food was really great.