I had high expectations for Moksha North York so perhaps I should return for a Karma class to compare for a more favorable review. They need to put a limit on the number of people taking a class. I could not perform some of the poses because I had no room to do so comfortably, and the added humidity of so many people in such close proximity was stifling. I spent much of the time concerned about bumping into others/walls with such limited space. To be fair, I was also tired and it was an inhumanely hot day to begin with - but that should have been all the more reason to limit the class numbers, no?
Overall, it seemed like they were concerned with herding in as many students as they could squeeze into the room, so the teacher had less time to address individual students and their needs. Essentially, I could practice whatever poses I chose or perform poses incorrectly and the teacher might not have cared. Indeed, about halfway through the class I basically decided to do my own thing and the teacher didn't notice. I felt frustrated because the teacher didn't seem to correct me or other students who could have used some help in the first part of the class. It seems like they compromise class quality in favor of higher numbers.
I thought the customer service was okay except that they spelled my name wrong...after I handed in a form with my name clearly printed on it. They tried to hand back the wrong Passport to Prana card (with my misspelled name on it).
The highlights of this studio are the large bathroom/changing areas and the location. There is plenty of parking and it's close to the Yonge/Sheppard Subway.