Seem friendly at first until you have an issue, then whole attitude changes. Went in for a routine cleaning that's supposed to be covered by insurance. Told me nothing was owed when I left the office that day. Couple of months later received a bill. Talked to "3" different people about this. Told me that they would take care of it. Nobody talks to anybody in that office. I've told them that I was not pleased with the service I received the last time I was there and another month goes by and a new person calls. Tell them the same thing I told the last and so on and so on. Last phone call was a week ago, telling me that it's a new year and time to take more of mine and my insurances money, so to speak. Gave them the same story again then she tells me there is still money owed to them. After explaining it again and getting nowhere she said they would send it to collections. I just received a letter 2 days ago from a collection agency. Who in this world gets that taken care of so quick. It's all about money with these people.