DO NOT GET YOUR HAIR CUT HERE.
I didn't listen to the reviews, and I didn't listen to friends. I was in desperate need of a cut and my regular salon was all booked. Out of my impatience, I was given the worst experience in the history of my hair cuts.
Don't remember her name (go figure) but she didn't listen to a thing I said. I wanted a specific type of cut but she literally cut a straight line across my shoulders. WAY shorter than what I asked for and no style at all. Absolutely ridiculous. I asked her to fix a few things that she could and she didn't even do that. She said with my type of hair, it's impossible to have the cut I want. I have regular, wavy hair. It's not curly, it's not pin-straight.....it's one of the most COMMON types of hair! Yeah freakin' right.
When I went to go pay, they didn't let me use my coupon for first timers at the Ulta Salon. I was supposed to get 30% off (I had the code on my phone) and the woman at the register said it was invalid. Didn't tell me why, and the manager wasn't on site. Weird!
I called later to complain to the manager and she said I shouldve been able to use my coupon code and she would take a look at my hair to "fix" it. Told me to come in before they opened the next day. Well, I came, and knocked on the door....no answer. I was so fed up.
NEVER again.
The only reason I go to Ulta is to buy products I can't find in drug stores or Sephora. And most of the time I order online anyway. They should seriously evaluate their employees on a regular basis to weed out the terrible ones. I'm sure their ratings wouldn't be as bad.