After reading the great reviews I decided to visit yesterday with my 2 children. Started off fine when my hot chocolate I ordered showed up and went downhill from there. The whipped cream looked great however underneath that was lukewarm chocolate milk. I didn't complain because it wasn't the end of the world.
I don't eat pork products so before ordering I made it clear with the server and asked if there were any other meat options for the breakfast burrito. The response was no which wasn't a big deal so I ordered the Mad Batter Skillet that states "Homemade biscuit, slice of quiche, topped with swiss cheese, carmelized mushrooms and onions, topped with creamy sirracha sauce". No mention of meat whatsoever! About 3 forks in I see meat and stopped the server to ask what it was, she says "I believe bacon and ham". I immediately pushed the dish away from me in disgust as she stood there. I showed her on the menu where it had no mention of meat under that entrée and she didn't even ask if I wanted anything else or anything before she walked off.
The last straw was being fully charged for a dish I had only 3 forks of. Any other restaurant would have removed it from the bill without being prompted. I didn't ask because it was only $10 however it's small simple things like this that make me never return to a business again......and I won't be returning to this one for sure.